Need help for upgrade

Hello,

For more then 3 weeks I was trying to upgrade the SD 7.6.0 Build 7611 in virtual machine to latest, but always I have errors and here is what I do.

1- I install SQL 2005 and same SD build in virtual machine.
2- I configure SQL and I import the date from live one and successful.
3- I configure the SD database and it's connected successfully with SQL.
4- I run SD and I can login with my ID.
5- I shutdown SD and trying to upgrade with this file: "ManageEngine_ServiceDesk_Plus_7_6_0_SP-2_0_0" but at the end it's giving and before 100% it's Failure. Then SD is never work back.
(check the attach)

So I need your kindly help as this task give me headache.