Hi,
we have some technicians ....they are member of one support group but they need to see reports/tickets of some selected group including his own group.
we found only " all,all site request,all associated group or assigned to him,assigned to him " option in technician allowed to view option in Role option in Admin.
is it possible to add below option in "technician allowed to view" list in role option of Admin tab
1.group name list with multiple select option
we are using SDP 9.0 build 9048
Mohammad Golam Rabbany
Proud Customer of MESDP