MySQL Upgrade

MySQL Upgrade

I am looking to do some integration work with the database and the version we have looks to be the one that came bundled with the MSP package - 4.1.18 -pro-nt. Unfortunately this does not support view creation and version 5 does. I want to conduct an update but am after some clarification around this.

We run the Service Desk from a virtual machine so I have cloned this and created a test one so I can run through the upgrade process without impacting the live environment. I am just after some advice in relation to the upgrade process and whether this is a standard one or is there anything different given that it is the version that came supplied with the software.

If there is any documentation around this that you could provide that would be great.

Thanks in advance.






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