This has happened to me multiple times now.  I clicked "Edit" on my username in the technician list in the admin area of service desk but made no changes.  Now, when I log in, all I see are 3 tabs: Home, Requests, Solutions and I see no tickets and can't access the admin section or any other sections of servicedesk.  My username looks fine when logged in to another administrator..  it still has all the SD admin roles.  Why does this keep happening?  The only way to fix it that we've found is to delete my user entirely and re-create it which breaks the connection to all my existing tickets and all the tickets I've closed in the past which then ruins our reporting.

Any help would be greatly appreciated.

-Adam