Excuse me I'm new for FWAnalyzer with CP solution, I have some problem occurred with my FWAnalyzer, that it doesn't analyze the logs from my CheckPoint even if I notice the packet has been being sent from CP (see from Packet Count)

I have tried to remove and re-add my CP device in FWAnalyzer but there is nothing change, the problem still occurred. 

     Have any idea suggested ?

Thanks you

Best regards

Gale Sat