Dear Support,

Is there a way to assign multiple task to 1 technician. Maybe there's a way like custom menu to enable this functionality. Because it is a very tedious to assign the task 1 by 1. specially if you have more than 10 task in 1 template.

in our current set-up there are distribution team that distribute task randomly to all technician. and they are having hard time assigning task one by one to the same technician.

Another thing, can we include the email subject on the task view.