Multiple support reps in a request.
Its posible to assign multiple support reps to an request, not from the same team?
Why?
Sometimes a customer request a service that need more than one technician.
This feature could be useful to avoid two request for a single request.
Maybe a sub-request could be an option.
Thanks
Why?
Sometimes a customer request a service that need more than one technician.
This feature could be useful to avoid two request for a single request.
Maybe a sub-request could be an option.
Thanks
Topic Participants
hugo.huerta
ServiceDesk Plus
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?