Multiple sites - one building manager
I am trying to configure the demo version of Support Centre Plus ver 7.11, we hope to start using it January 2009.
I have a query I can�t seem to solve. We have a major contract with a managing agent that manages about 60 buildings around London. Some buildings are run by just one building manager and some managers control maybe 2, 3 or more buildings.
What I want the helpdesk to do is give the manager a choice of their buildings only from a drop down list when they raise a new request. I only want them to see their own buildings, I don�t want them to see a list of 60 buildings. Is this possible, I�ve spent some time trying and can�t get the result I need.
Thanks in advance
Steve
I have a query I can�t seem to solve. We have a major contract with a managing agent that manages about 60 buildings around London. Some buildings are run by just one building manager and some managers control maybe 2, 3 or more buildings.
What I want the helpdesk to do is give the manager a choice of their buildings only from a drop down list when they raise a new request. I only want them to see their own buildings, I don�t want them to see a list of 60 buildings. Is this possible, I�ve spent some time trying and can�t get the result I need.
Thanks in advance
Steve