Multiple Satisfaction Levels

Multiple Satisfaction Levels

Could I generate a feature request to do with the user surveys. Currently you can only define one satisfaction level but you have to cater your questions around this and sometimes it is difficult to do this accurately.

For example I have one satisfaction level with the ratings Poor through to Excellent. One question in my survey is "Based off your experience, how likely are you to use the Service Desk again?" However i have had responses to say the answers don't apply to the question which is a fair point. The answers should range from Unlikely to Extremely Likely.

What I am suggesting is too define as many satisfaction levels as you desire and assign a certain satisfaction level as a response to a question.




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