When replying to cases in ServiceDesk plus, we are getting multiple 'RE: CASE UPDATED' added to the reply.  In a lenghty email conversation, this means the subject becomes extremely long and doesn't look great to the customers.  Any ideas please?

REPLY 1  -  CASE UPDATED ( ##551997##) - RE: CASE UPDATED ( ##551997##) - Configuration of new mailboxes

REPLY 2 - CASE UPDATED ( ##551997##) - RE: CASE UPDATED ( ##551997##) - RE: CASE UPDATED ( ##551997##) - Configuration of new mailboxes

REPLY 3 - CASE UPDATED ( ##551997##) - RE: CASE UPDATED ( ##551997##) - RE: CASE UPDATED ( ##551997##) - RE: CASE UPDATED ( ##551997##) - Configuration of new mailboxes