Hello guys

 

In mi office we got three differents groups with different operational hours

group 1 (first level): they work 24/7

Group 2 & 3: 07:15 until 17:30 Monday - Friday

Im wondering if there is a way for my in wich I can stop the elapsed time of an SLA for group 2 & 3 on the time they aren't working 

 

I hope i was claer enough

 

Regards