Multiple Network settings
Hello everyone!
I'm sure this is a simple question but I've looked everywhere and can't find the answer. Maybe I'm not explaining correctly but here goes.
When you scan a computer that has two or more network cards in it, Service Desk Plus picks up both cards. When you go to edit the workstation though, you can't edit the second card, it shows up as gray. Say I want to make a manual change on the information listed. How can this be done? Here's an attachment below. Thanks.
Eric
I'm sure this is a simple question but I've looked everywhere and can't find the answer. Maybe I'm not explaining correctly but here goes.
When you scan a computer that has two or more network cards in it, Service Desk Plus picks up both cards. When you go to edit the workstation though, you can't edit the second card, it shows up as gray. Say I want to make a manual change on the information listed. How can this be done? Here's an attachment below. Thanks.
Eric
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