Hello

We have 1 master IT Support Alias which SDP uses for 'fetching' :

support@companyname.com master email

The below 3 email addresses are added as additional email addresses under support@companyname,com

My wish would be for emails going to category1@companyname.com will go to a specific Support Group with certain business rules applied, category2@companyname.com to a different support group with business rules applied etc..

Unfortunately the groups and business rules do not appear to work this way as all requests come through to SDP as the master support email address, i do not want to create separate mailboxes with forwarding rules (that will eat into my microsoft exchange licencing)

Is there a way round this?

Any advice welcome