Multiple Departments using SDP

Multiple Departments using SDP

We currently use SDP for our computer help desk, but our maintenance department is curious to find out how SDP could work for their service requests. Because both departments have their own set of categories and "technicians," I was thinking that we would need two separate installations. Is that correct? Would that be the best method? Can two instances run on one server, perhaps through different ports? Or would we need to have the two installations on separate servers?

Any advice/recommendations are appreciated.

Thanks,
Amy




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