Multiple Custom triggers causing both triggers to not execute
Howdy,
We are dipping our toes into custom triggers with SDP. We have one custom trigger that runs a script to populate tasks for "every" request. We set this up by keying off the priority of a request and checking for all possible settings (i.e. Priority = "normal" or Priority = "Medium" or ...)
This works great.
We recently started developing a custom trigger to execute when a certain request is submitted (i.e. catetory is "User Admin" and subcategory is "Employee Leaving"). We seem to have an issue when these two triggers try to fire at the same time. Either niether will run, or the trigger that runs for everything won't run while the more specific custom trigger for a terminated employee does run but can't act properly because the tasks aren't populated with request variables properly. I don't even know how to start troubleshooting this, other than we can check the history and see that the actions never tried to execute.
New to ADSelfService Plus?