Multiple addresses
Is there atrick to adding more than one email recipient in the To or CC fields when replying to hte requestor through the Service Desk App?
I need to reply to the requestor but also add in the rest of the team for informational purposes. About 5 people total. I would prefer to have this run through the Service Desk App so a log of this would be kept against the ticket.
Thanks
Tony
I need to reply to the requestor but also add in the rest of the team for informational purposes. About 5 people total. I would prefer to have this run through the Service Desk App so a log of this would be kept against the ticket.
Thanks
Tony
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