MSP Quick Communications question ....

MSP Quick Communications question ....

Hey guys, Im evaluating the MSP product for our company .....

Quick question, If i have a primary console in my office and a remote console at a client site, who initiates the connection ?

I'm thinking of security issues for our clients, and having a 24x7 connection between the sites, or just leaving a port open sounds a little spooky to the clients ....

Basically, does the client end initate the connection or the primary console ?

Cheers all
J








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