Hello,

 

I just wanted to confirm the steps to take if we were to move the SD MS SQL database to a different drive on the same server (e.g. from D drive to F drive)..

 

1. Stop the Service Desk Application

2. Take backup of the application (Run ServiceDeskHome]\bin\backupData.bat)

3. Move the SQL Database to new location on the server

4. Run ServiceDeskHome]\bin\changeDBserver.bat to point SD to the new location of the SQL Database

5. Start the Service Desk Application & confirm login and data are OK.

6. If data is lost, restore from backup taken in step 2.

 

Is there anything else that needs to be done?

 

Thanks for your help.

Nicola