Hi
Thank you for always answering my requests.
My supervisor requests if you can add additional options for when a tech sends him an approval. His view of the request is very limited.
1) The ability to see linked Purchase Orders from Service Request with the attachments.
2) The ability for the approver to add a note like in a regular request and the ability to send the note to the tech assigned so if the approver needs more information he/she can send the note without rejecting the request.
3) Take away the automatic notification and work-log etc so its not loaded with information that the approver doesn't want to see.
Thank you!