Monthly expiring İncident based contracts
Hi we have a new customer and we are not sure how to configure their new contract , even the contract is yearly they only have 3 incidents for each month. Creating a 36 count incident based contract does not fullfil or requirement (since this will allow the customer to create more than 3 incident in a month and we will not be notified)
Any clue ?
Topic Participants
murat ekren
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