Hello Team.

One of our clients has ServiceDesk Plus Enterprise Edition v10500 with MSSQL 2014.

Our client exported to an XLS file the list of software that are classified as " Unidentified".

Later on the XLS file our client organized and documented the Software Type for each software.

Is it possible to import the XLS file back into the Scanned Software with the modified Software Type so that it is massively updated?

What are the options to modify the Software Type in a massive way?

Regards.

Rafael Vega.