Modifying the label from New Incident to New Request in SDP - On Demand version

Modifying the label from New Incident to New Request in SDP - On Demand version

Hi,

Is there a way to modify the label 'New Incident' to 'New Request'  in SDP- Standard edition  On Demand version? This change must be made everywhere where 'New Incident' is.

Please advise.

                New to ADSelfService Plus?