Good afternoon. We have employee transfer events sent via email to several areas of the business including I.T. The subject as sent by HR is "April Transfer List Updated". I have a business rule set up to apply our Transfer template when we edit the ticket. I would like to also have the subject line automatically modified by a rule (or trigger, etc.) to add "User - HR - " in front of the subject line text as sent by our HR department. So, for a ticket that is sent with "April Transfer List Updated", I'd like a script or something to change it to "User - HR - April Transfer List Updated". Any assistance you can provide would be most appreciated!