Mobile Client: missing features
When accessing the Service Desk Mobile Client from a Blackberry, I am missing a couple of things. Would be great to consider them for a future release of SD+:
- Login form
- login credentials are not being saved - takes much time on a BB to enter all information over and over again
- if there is only 1 domain entry in the domain-menu, it should be selected by default
- if there is a domain present, the checkbox "Is AD auth" should be checked by default
- Request details
- It's not possible to view the conversations. That's a major downside of the Mobile Client!
- the wording of the "more" buttons should be more clear. There are 2 "more" buttons but which take you to different places (one is the "more request details" and the other "more request functions")
- Connection problems to the Mobile Client
- I often experience a "401 - Bad request" error after trying to login from the login form.
- Until yet I did not figure out exactly, why this is sometimes showing up and sometimes not.
Best regards,
Oliver