Mobile App & Security with ServiceDesk Plus On-prem
We've recently implemented Service Desk Plus, and from what I can tell, multi factor authentication is not supported. We have a strict rule in our organization that services can not be made publicly accessible without either MFA or the requirement of mobile device registration (intune) to access the reource. I can get the mobile app to work via Azure application proxy with passthrough authentication, but without MFA this is not an option. Using Azure proxy for pre-auththentication works for browser, but not the mobile app. The mobile app provides a much better user experience than the mobile rendering in a mobile browser. Has anyone else figured out a workaround to enforce MFA with the mobile app using a solution external to ServiceDesk Plus?
New to ADSelfService Plus?