Mobile Access for Requester and not only for Technicians
Hello everyone
One of our customers recently asked for mobile access.
I understand that the momentary status is that only technicians have the option to log in through mobile website / iPhone App.
We have got the challenge here that even our technicians cannot log in to the App or through mobile Access. That is because they are requester themselves.
Seeing all this my only logical conclusion is that mobile access should be available for requester as well. And nothing speaks against it imho. So my questions are:
What is your opinion on this? Would there be any disadvantages?
Thanks