Missing Technician: not available when assigning cases
One of our technicians mysteriously disappeared from the list to assign cases. He is still listed in the technicians area, but is not available when assigning cases.
I deleted his account, ran a AD sync, promoted his requestor account...now I can assign new cases to him, but not existing cases.
Please help
Trevor
I deleted his account, ran a AD sync, promoted his requestor account...now I can assign new cases to him, but not existing cases.
Please help
Trevor
Topic Participants
tsebastian
ankit
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