Missing chat. "Create new ticket" feature do not work
Hello everyone.
We had installed a trial instance of SD MSP, version 9.4 b9409.
In "missing chat page" we have some missing request.
When administrator or technician press "create new ticket" button - there are no activities from the system.
Video example is here: https://www.screencast.com/t/IE6Y5OhMz
Are there possibilities to fix this issue?
Thanks.
We had installed a trial instance of SD MSP, version 9.4 b9409.
In "missing chat page" we have some missing request.
When administrator or technician press "create new ticket" button - there are no activities from the system.
Video example is here: https://www.screencast.com/t/IE6Y5OhMz
(for viewing needs an adobe flash player)
We have been trying to test this feature at different browsers (chrome, IE, Firefox), but the result is the same.
AdBlockers and pop-up blocker software are disabled.
We have been trying to test this feature at different browsers (chrome, IE, Firefox), but the result is the same.
AdBlockers and pop-up blocker software are disabled.
Are there possibilities to fix this issue?
Thanks.
Topic Participants
Romker
Jayashree Gowrisankar
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?