Minimum Maximum and Average Response Time
Hi
Are there any reports available to report the minimum, maximum and average response time to requests?
E.g. What were the average, maximum and minimum times in which a call was assigned to a technician.
Are there any reports available to report the minimum, maximum and average response time to requests?
E.g. What were the average, maximum and minimum times in which a call was assigned to a technician.
Topic Participants
ian.gibbons
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