Migration - postgres database

Migration - postgres database

Hello,

While migrating to Build 11200, we are receiving an error "Error occurred while migrating postgres database. Uninstalling", in the install step.

It then reverts the installation. Viewing the LOG shows that it is BLANK.

What can we do to troubleshoot & proceed with the installation?

We are following the documentation here:
https://www.manageengine.com/products/service-desk/on-premises/faq/upgrade-installation-backup.html#Upgrading2


Thank you-
James