Migration from SQL2008 to 2012 - Upgrade servicedesk plus from 8215 to 9017

Migration from SQL2008 to 2012 - Upgrade servicedesk plus from 8215 to 9017

Dear support,

For MSSQL license saving, we want to have a centralized MSSQL database and need to relocate our multiple databases. Before moving the servicedesk database, is there steps to follow or we just have to link the application to the new server and then restore data?

Note : current MSSQL version is 2008 and the new one is 2012.

The other think is that we are using 3 installations, so we would like to know your advice on having the 3 databases located on a same SQL server. The naming, etc..

At the same time, we plan to upgrade our software version from 8215 to 9017. When is the best time for upgrade? Before or after the database relocation?

Thanks,
Jedidia

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