Migrating from Windows 2000 Server to Linux Fedora
I initially started out with ServiceDesk running on a trial version of Win2K3 Server, only intending to check out the features, etc.
Before I knew it, I had been logging all kinds of trouble tickets, solutions, etc. and had actually become accustomed to using it on a daily basis. Then the server itself notified me that I had 30 days to buy a full version of 2K3 server before the trial stopped functioning. DOH!
I did a successful backup and restore to another Win2K Server and connected to it just fine, but then I decided to try it out on my Fedora box. THAT installation also is up and running now, and I'd like to try to do a restore from the Win2K server to the Fedora server, however it fails when I run the backup script. Here is what I get returned to me when it fails:
First Attempt: Not using absolute path
===============================
[root@localhost bin]# sh restoreData.sh backup_aug15_2005_11_15.data
Aug 17, 2005 8:23:22 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..
Aug 17, 2005 8:23:23 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {PRODUCT={name=AdventNet ManageEngine ServiceDesk Plus}, RELEASE={version=4.1.0}, BUILD={number=4105}}
Going to check if the AdventNet ManageEngine ServiceDesk Plus server is running in port 8080
url going to be checked for server running is http://localhost:8080
Server running status is false
Going to read the mysql-ds.xml present under ..
Database username : root
Database password : null
Database driver : org.gjt.mm.mysql.Driver
Database connectionURL : jdbc:mysql://localhost:33366/servicedesk
Backup data file going to be restored is : backup_aug15_2005_11_15.data
Backup data file has not been given with the absolute path.
Going to read backup data file from ../backup/backup_aug15_2005_11_15.data
Aug 17, 2005 8:23:39 AM com.adventnet.j2ee.deployment.service.internal.JarExtractor extract
INFO: Extraction for /root/AdventNet/ME/ServiceDesk/bin/../backup/backup_aug15_2005_11_15.data to /root/AdventNet/ME/ServiceDesk/bin/../tempDir
Could not extract the backup file.
Please ensure you have given the correct file.
Press Enter to exit ........
===============================
Second Attempt: Using absolute path
===============================
[root@localhost bin]# sh restoreData.sh /root/AdventNet/ME/ServiceDesk/backup/backup_aug15_2005_11_15.data
Aug 17, 2005 8:24:36 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..
Aug 17, 2005 8:24:36 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {PRODUCT={name=AdventNet ManageEngine ServiceDesk Plus}, RELEASE={version=4.1.0}, BUILD={number=4105}}
Going to check if the AdventNet ManageEngine ServiceDesk Plus server is running in port 8080
url going to be checked for server running is http://localhost:8080
Server running status is false
Going to read the mysql-ds.xml present under ..
Database username : root
Database password : null
Database driver : org.gjt.mm.mysql.Driver
Database connectionURL : jdbc:mysql://localhost:33366/servicedesk
Backup data file going to be restored is : /root/AdventNet/ME/ServiceDesk/backup/backup_aug15_2005_11_15.data
Aug 17, 2005 8:24:40 AM com.adventnet.j2ee.deployment.service.internal.JarExtractor extract
INFO: Extraction for /root/AdventNet/ME/ServiceDesk/backup/backup_aug15_2005_11_15.data to /root/AdventNet/ME/ServiceDesk/bin/../tempDir
Could not extract the backup file.
Please ensure you have given the correct file.
Press Enter to exit ........
===============================
Im guessing that the two versions (Windows vs Linux) just aren't compatible with each other in this respect, but I wanted to pose the question to some people with more experience just to be sure.
Any suggestions are appreciated!
Before I knew it, I had been logging all kinds of trouble tickets, solutions, etc. and had actually become accustomed to using it on a daily basis. Then the server itself notified me that I had 30 days to buy a full version of 2K3 server before the trial stopped functioning. DOH!
I did a successful backup and restore to another Win2K Server and connected to it just fine, but then I decided to try it out on my Fedora box. THAT installation also is up and running now, and I'd like to try to do a restore from the Win2K server to the Fedora server, however it fails when I run the backup script. Here is what I get returned to me when it fails:
First Attempt: Not using absolute path
===============================
[root@localhost bin]# sh restoreData.sh backup_aug15_2005_11_15.data
Aug 17, 2005 8:23:22 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..
Aug 17, 2005 8:23:23 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {PRODUCT={name=AdventNet ManageEngine ServiceDesk Plus}, RELEASE={version=4.1.0}, BUILD={number=4105}}
Going to check if the AdventNet ManageEngine ServiceDesk Plus server is running in port 8080
url going to be checked for server running is http://localhost:8080
Server running status is false
Going to read the mysql-ds.xml present under ..
Database username : root
Database password : null
Database driver : org.gjt.mm.mysql.Driver
Database connectionURL : jdbc:mysql://localhost:33366/servicedesk
Backup data file going to be restored is : backup_aug15_2005_11_15.data
Backup data file has not been given with the absolute path.
Going to read backup data file from ../backup/backup_aug15_2005_11_15.data
Aug 17, 2005 8:23:39 AM com.adventnet.j2ee.deployment.service.internal.JarExtractor extract
INFO: Extraction for /root/AdventNet/ME/ServiceDesk/bin/../backup/backup_aug15_2005_11_15.data to /root/AdventNet/ME/ServiceDesk/bin/../tempDir
Could not extract the backup file.
Please ensure you have given the correct file.
Press Enter to exit ........
===============================
Second Attempt: Using absolute path
===============================
[root@localhost bin]# sh restoreData.sh /root/AdventNet/ME/ServiceDesk/backup/backup_aug15_2005_11_15.data
Aug 17, 2005 8:24:36 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..
Aug 17, 2005 8:24:36 AM com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {PRODUCT={name=AdventNet ManageEngine ServiceDesk Plus}, RELEASE={version=4.1.0}, BUILD={number=4105}}
Going to check if the AdventNet ManageEngine ServiceDesk Plus server is running in port 8080
url going to be checked for server running is http://localhost:8080
Server running status is false
Going to read the mysql-ds.xml present under ..
Database username : root
Database password : null
Database driver : org.gjt.mm.mysql.Driver
Database connectionURL : jdbc:mysql://localhost:33366/servicedesk
Backup data file going to be restored is : /root/AdventNet/ME/ServiceDesk/backup/backup_aug15_2005_11_15.data
Aug 17, 2005 8:24:40 AM com.adventnet.j2ee.deployment.service.internal.JarExtractor extract
INFO: Extraction for /root/AdventNet/ME/ServiceDesk/backup/backup_aug15_2005_11_15.data to /root/AdventNet/ME/ServiceDesk/bin/../tempDir
Could not extract the backup file.
Please ensure you have given the correct file.
Press Enter to exit ........
===============================
Im guessing that the two versions (Windows vs Linux) just aren't compatible with each other in this respect, but I wanted to pose the question to some people with more experience just to be sure.
Any suggestions are appreciated!
