Migrating from Win 2008 to Win 2019 - Not working

Migrating from Win 2008 to Win 2019 - Not working

I'm moving from a Windows 2008 server to a new Windows 2019 server using the internal database I followed the steps provided in the knowledgebase for moving a new server with a new IP (https://www.manageengine.com/products/desktop-central/server-migration-change-ip.html)  However, once the migration completes none of the agents will connect.  When I troubleshoot an agent everything connects expect the "notification server".  I've tested via Telnet that I can connect to all of the ports on the new server and I've confirmed the firewall is off/AV is not blocking the connection.  I've reached out to support and they've suggested a few items: replacing the htaccess file and delete the certificates from the agents but none of these items have helped.  I'm on release 10.0.450 any suggestions?

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