Migrating from ServiceDesk Plust to Support Center
I was wondering if anyone on the forum had any experience migrating data from SD+ to SC+
In SD+ we have used Departments to define each external customer we support and this has been working fine so far.
We have now started to look closer at SC+ and can see it would be much better for us to move to that product.
What we are worried about is how difficult/easy it would be to move all customers over and get all the request with them to the new system.
We would also like to move the knowledgebase.
In SD+ we have used Departments to define each external customer we support and this has been working fine so far.
We have now started to look closer at SC+ and can see it would be much better for us to move to that product.
What we are worried about is how difficult/easy it would be to move all customers over and get all the request with them to the new system.
We would also like to move the knowledgebase.