Migrating data from previous helpdesk application
Hello Folks
I just discovered ServiceDesk + and I'm considering it as a very serious candidate for replacing our current Helpdesk software (Trackit). However, I would like to import currently open tickets to SD.
Has anyone experience in this kind of operation ?
Thaks for sharing your knowledge,
Christian
I just discovered ServiceDesk + and I'm considering it as a very serious candidate for replacing our current Helpdesk software (Trackit). However, I would like to import currently open tickets to SD.
Has anyone experience in this kind of operation ?
Thaks for sharing your knowledge,
Christian