Migrating and Updgrade

Migrating and Updgrade

Hi,
Please help in answering below questions. We are validating Service Desk + Professional edition.

  • Can i take the backup of all configurations? How can i restore the same?
  • Database backup and restore.
  • On applying enterprise edition license to service desk currently professional, will other module be enabled like problem, change, KBD etc. Or should i install it separately?


Thanks,

Corns.


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