Good afternoon!
We have the service desk plus in version 9044.
I thought about creating a parallel environment by cloning the server and data database, and in this environment will be updating the application packs. Being all up-to-date and tested, just do the pointing to the production database.
doubt:
When we update the application, is the database also updated (structure and tables)? If so, this strategy would not work ...
If it is not, could I simply install a new application and point to the database that would already bring all the settings and reports?
I use: windows server and SQL 2016