Merging reply email to original request
Hi,
We are using SD 7 and I don't know if we can allow users to merge their reply emails to the original request. If this is possible, can someone show me how to do this?
Thanks,
tony
We are using SD 7 and I don't know if we can allow users to merge their reply emails to the original request. If this is possible, can someone show me how to do this?
Thanks,
tony
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