Product "Manageengine Supportcenter" build 8008.
Current situation
3 Accounts A, B and C
Each account has multiple linked contacts
Each account has multiple requests
Desired situation:
Merge Account B and C into D
A keeps multiple linked contacts
D has merged linked contacts from B and C
2 contacts should be able to view any request done for account A and D
Requests from B and C should now be linked to D
After merge requests should still reflect the original company B or C
Question:
Is there a way to merge accounts?...and if so …how ?
Is defining B and C as subaccounts for D a better option, if so…can contacts of B and C see each other requests?
How can a contact (2 persons) be linked to more accounts?