Merged case numbers
We had a client chasing up on a job this morning and when I searched for the job ref it couldn't be found.
It turned out to that the job had been merged with an earlier one.
Would it be possible to still be able to search for the job based on its original case number? Even if it pointed us to the merged job.
Thanks
It turned out to that the job had been merged with an earlier one.
Would it be possible to still be able to search for the job based on its original case number? Even if it pointed us to the merged job.
Thanks