Good afternoon,

I have notice a strange occurrence when I am searching in the request list view. I search for a string in the subject field, and it gives me the list of requests with that string. I then merge a few of these requests. If I do this multiple times, after a while they no longer merge. So, by the fifth or sixth different search and merge activity, it just doesn't do anything - the requests remain as they were when the search result came back. If I then open another screen (Admin, Solutions, Reports, anything) and return to the request list view and try again, it works, at least for another five or six iterations. This is not a big deal, just an annoyance when I have a lot of merges to do.

Any ideas?

Diana