Merge filter to include all tickets that are open from the same user
Team,
Typically, when we are going to merge a ticket it is because the user has either requested the same thing multiple times or checked the status of a ticket using a new email message.
It would be an extremely useful feature to have the a filter for "Open Requests by this user" (and be able to set this as the default filter).
May I please have a feature request for this?
Thanks,
Adam