Menu Buttons
Hi,
When we have open incidents and we want to add notes, we see above the incident number some buttons like "Edit/Close/Assign/Actions/Reply/ etc"
We would like to have a button/option which is ADD NOTES. which is now located at Actions.
Is that possible to create it or isnt it?
Now i have to navigate through the action options to get there and it would be easier to add the ADD NOTES button. See attachment.
Like to hear from you if it's possible and if yes how to?
Thanks.
Kind Regards
When we have open incidents and we want to add notes, we see above the incident number some buttons like "Edit/Close/Assign/Actions/Reply/ etc"
We would like to have a button/option which is ADD NOTES. which is now located at Actions.
Is that possible to create it or isnt it?
Now i have to navigate through the action options to get there and it would be easier to add the ADD NOTES button. See attachment.
Like to hear from you if it's possible and if yes how to?
Thanks.
Kind Regards
Topic Participants
L.Kroon
Jayashree Gowrisankar
Hari Krishnan Srinivasan
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