Sometimes when doing things in SD+ we get really helpful messages like :

FAILURE :Database exception while deleting Workstation. : Cannot delete or update a parent row: a foreign key constraint fails. Please report the problem to the system administrator, with the Error Code - 1,238,241,091,765.

 Or are reported here: http://forums.manageengine.com/topic/why-is-the-error-1%2c238%2c003%2c953%2c765%3f

Adventnet said they would help in this post: http://forums.manageengine.com/topic/not-able-to-delete-a-workstation-from-servicedesk; still waiting..

Adventnet: You can really help your customer base by displaying MEANINGFUL and HELPFUL error messages. Don't give the "technical" reason why something could not be updated; give the explaination.

Instead of displaying: Foreign key constrait failed, and YOU know the reason is because the workstation is used in another locaiton, perhaps display "where" the key is still in use.

Meaningful error messages help your end user resolve issues them selves and reduce frustration. It also helps reduce calls your your support crew, which helpsthem focus on more serious issues.

Question to Adventnet: When will we see meaningful error messages in your product instead of error return codes? Has this been completed?