ME SDP MSP Not Starting
Hi.
Our Production Server suddenly stopped yesterday.
Checking the wrapper.log we noticed the following:
VM exited unexpectedly.
STATUS | wrapper | 2015/10/23 16:21:01 | Launching a JVM...
INFO | jvm 9 | 2015/10/23 16:21:01 | WrapperManager: Initializing...
INFO | jvm 9 | 2015/10/23 16:21:02 | This evaluation copy is valid for 28 days
INFO | jvm 9 | 2015/10/23 16:21:09 | Unclean shutdown of previous run.
INFO | jvm 9 | 2015/10/23 16:21:13 | ServerContainer [CREATED]
INFO | jvm 9 | 2015/10/23 16:21:15 | SQLOne Search [CREATED]
INFO | jvm 9 | 2015/10/23 16:21:17 | AdventNetCC [CREATED]
INFO | jvm 9 | 2015/10/23 16:21:28 | AdventNetServiceDesk [CREATED]
INFO | jvm 9 | 2015/10/23 16:21:31 | MSPDesk [CREATED]
INFO | jvm 9 | 2015/10/23 16:21:32 | ServerContainer [STARTED]
INFO | jvm 9 | 2015/10/23 16:21:35 | SQLOne Search [STARTED]
INFO | jvm 9 | 2015/10/23 16:21:35 | AdventNetCC [STARTED]
INFO | jvm 9 | 2015/10/23 16:21:43 | AdventNetServiceDesk [STARTED]
INFO | jvm 9 | 2015/10/23 16:21:43 | MSPDesk [STARTED]
INFO | jvm 9 | 2015/10/23 16:21:43 |
INFO | jvm 9 | 2015/10/23 16:21:43 | Server Started.
INFO | jvm 9 | 2015/10/23 16:21:43 | Please connect your client at
http://localhost:80
INFO | jvm 9 | 2015/10/23 16:21:46 | #
INFO | jvm 9 | 2015/10/23 16:21:46 | # An unexpected error has been detected by HotSpot Virtual Machine:
INFO | jvm 9 | 2015/10/23 16:21:46 | #
INFO | jvm 9 | 2015/10/23 16:21:46 | # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffe2b3a170b, pid=3548, tid=4104
INFO | jvm 9 | 2015/10/23 16:21:46 | #
INFO | jvm 9 | 2015/10/23 16:21:46 | # Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_11-b03 mixed mode)
INFO | jvm 9 | 2015/10/23 16:21:46 | # Problematic frame:
INFO | jvm 9 | 2015/10/23 16:21:46 | # C [msvcrt.dll+0x170b]
INFO | jvm 9 | 2015/10/23 16:21:46 | #
INFO | jvm 9 | 2015/10/23 16:21:46 | # An error report file with more information is saved as hs_err_pid3548.log
INFO | jvm 9 | 2015/10/23 16:21:46 | #
INFO | jvm 9 | 2015/10/23 16:21:46 | # If you would like to submit a bug report, please visit:
INFO | jvm 9 | 2015/10/23 16:21:46 | #
http://java.sun.com/webapps/bugreport/crash.jsp
INFO | jvm 9 | 2015/10/23 16:21:46 | #
ERROR | wrapper | 2015/10/23 16:21:46 | JVM exited unexpectedly.
It's reporting as evaluation because we have even formated the server to see if it was a OS problem.
We have restored database backups, imported and exported data, nothing works...
Anyone knows whats happening? If you put in a "clean" database it works fine.
the mentioned file PID 3548 it's appended here.
Helplessly,
Douglas Luiz Nardi