Matrix report with two Sumarize columns
Hi all,
I'm trying to create a matrix custom report, and I need your help to insert two "Sumarize" columns ("Count Request ID" and "Average Elapsed Time").
I did these steps:
- New Report -> Matrix/All Request -> Advanced
- Column grouping: Created Time / Month;
- Group by Category, then Group by Subcategory
- Sumarize column by: Count of Request ID;
or (Sumarize column by: Average of Time Elapsed)
How can I insert "Count of Request ID" AND "Average of Time Elapsed"?
pratically, what I want is a matrix report like this:
Best regards,
Sutot
I'm trying to create a matrix custom report, and I need your help to insert two "Sumarize" columns ("Count Request ID" and "Average Elapsed Time").
I did these steps:
- New Report -> Matrix/All Request -> Advanced
- Column grouping: Created Time / Month;
- Group by Category, then Group by Subcategory
- Sumarize column by: Count of Request ID;
or (Sumarize column by: Average of Time Elapsed)
How can I insert "Count of Request ID" AND "Average of Time Elapsed"?
pratically, what I want is a matrix report like this:
Best regards,
Sutot