Masterclass: Advanced Series - Session 2 - Build a high velocity incident response tool chain (Oct 29)
In this session, you'll learn how to link ServiceDesk Plus to the ManageEngine operations tool chain and how to operate an analytics-driven service desk. You'll also learn about features that will help you separate management and bureaucracy, enabling you to accelerate your service desk operations.
We will look at the following five features in detail:
ManageEngine and third-party integrations
MS Teams (Swarming)
Zia
Business rules and triggers
Request life cycle
Date: Oct 29
Time: 11am BST CDT PDT, 3pm AEST
Duration: 60 mins
Register now to book your spot and share it with your team too!
Regards,
Santhosh,
ServiceDesk Plus.