Masterclass 2025: Episode 7 - Build a robust ITAM practice with ServiceDesk Plus (On-premises) [August 21]

Masterclass 2025: Episode 7 - Build a robust ITAM practice with ServiceDesk Plus (On-premises) [August 21]

Hi there,

In the seventh episode of Masterclass 2025, learn the various aspects of an efficient asset management practice and map dependencies between IT infrastructure components to evaluate potential risks. We will go over how to manage hardware and software assets, discover assets using various methods, loan assets temporarily to contract employees, and auto-assign assets to users.

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In this episode, we'll walk you through:
  • Exploring the various asset discovery methods.

  • Building a comprehensive hardware and software asset repository.

  • Customizing asset attributes, such as asset type and vendors.

  • Visualizing asset utilization and other metrics by generating asset-based reports.

  • Leveraging the CMDB to map dependencies between IT assets.

 

After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.

 

Date: August 21, 2025

Time: 11am BST, CDT, and PDT | 3pm AEST

Duration: 60 minutes 

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If you have any questions, please write to us at hello@servicedeskplus.com. We’re always happy to help.

 

Regards,

The ServiceDesk Plus team

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