Hi there,
In the second and final episode of ServiceDesk Plus MSP Cloud Masterclass 2025, we'll explore how you can effectively utilize essential ITSM practices such as incidents, service requests, problems, change enablement, asset management, and more to ensure IT exceptional service delivery and support for your customers.
Here's what will be covered in this Masterclass:
Tackling IT service disruptions and identifying root causes to quickly restore normal operations
Crafting IT services and delivering them through a customer-specific IT service catalog
Implementing changes to customers' IT environments while minimizing disruption and risk
Managing and tracking IT assets throughout their life cycles
Delivering large-scale IT projects on time and without extra work or added objectives
After the product demo, you'll also have the opportunity to interact with our product experts through a live Q&A session.
Date: Nov. 27, 2025
Time: 11am BST | 11am CDT
Duration: 60 minutes
Regards,
Aditya