Hi everyone,

We are excited to announce that the tenth episode of Masterclass 2025 will be our second Ask Me Anything (AMA) episode of the year.

This is your chance to speak directly with our ServiceDesk Plus Cloud product experts and get real-time answers to your questions, whether it is related to the platform, support, the roadmap, and more. In preparation for the AMA session, you can ask your questions in advance by replying to this post. We will do our best to answer all your questions.

In addition to the AMA, we will also showcase the major features released in ServiceDesk Plus Cloud during the second half of 2025.

Join us on November 19, 2025 at 11 am GMT/CST/PST and 3 pm AEDT.

Don't miss out! Mark your calendars and submit your questions below. We look forward to seeing you there.

Sincerely,